The Company understands that protecting customers’ personally identifiable information (hereinafter referred to as “Personal Information”) is one of our most important duties and we will handle Personal Information according to the policy below.

• The Company observes the Act on the Protection of Personal Information and other related laws and regulations.
• We have set up internal regulations regarding the handling of Personal Information, created a manual, and actively share about these duties with our staff and Employees. Furthermore, we will update regulations and manuals as necessary in light of changes in laws/regulations and the social environment at large.
• To prevent any leakage, loss, or damage to Personal Information, we have comprehensive security measures in place.
• When acquiring Personal Information, we will specify the purpose of use and notify customers (including through express statements so that customers will notice) or make an announcement and handle said Personal Information within the scope of purpose of use.
• If the Company discloses Personal Information to our consignees within the required scope of purpose of use for the outsourced work, we will conclude a contract with the consignee regarding the handling of said information and monitor the process accordingly.
• If a customer requests the disclosure, corrections to, or deletion of Personal Information that we hold, we will accept and handle such processes in good faith through the Company’s prescribed help desks.

Items Based on the Act on the Protection of Personal Information
The items below are disclosed based on the Act on the Protection of Personal Information (hereinafter referred to as “the Act”).

Purpose of Use of Personal Information

1. The purpose of use of the personal information held by the Company are disclosed below. (The Act: Article 17, paragraph 1)

Personal Information Collected and Purpose of Use
Customer Data

• To send direct messages and emails regarding the sale of application-related tickets, products ordered, and related services
• To send direct messages and emails regarding tickets, products, hotel information handled by the Company, and hotel member registration
• To provide user support regarding tickets, products, events, and other hotel-related topics (including the handling of inquiries for each)
• To create statistical data documents for the Company’s marketing activities
• To send prizes to the winners of our online giveaways
• To conduct personal identification checks necessary for hotel operations and provide transparency based on the law
• To gather personal information from job applications
• To manage candidate selections and process new employees
• To send materials, as well as information about company info sessions and interviews
• Personal Information acquired during the hiring process
• To manage Employees’ work-related information (including former staff)
• Personal Information acquired from investor-related inquiries
• To handle inquiries

2. The purpose of use of outsourced personal information (The Act: Article 17, paragraph 1 and Article 23, paragraph 4)
No personal information is currently being acquired due to consignment work.

3. Acquisitions due to a merge, split-up, or business continuity (The Act: Article 23, paragraph 5, item 2)
No personal information is currently being acquired due to merges, split-ups, or business continuity.

4. Items regarding joint use (The Act: Article 23, paragraph 5, item 3)
No personal information is currently being acquired due to joint use.

Provision to Third Parties (The Act: Article 27, paragraph 1)

The Company will only disclose and provide Personal Information to third parties in the cases listed below.

a) When we have consent from the individual in question
b) When outsourcing the handling of Personal Information to a consignee within the necessary scope to achieve the purpose of use
c) When disclosing or providing statistical data in a way that is non-personally identifiable
d) When required by laws and regulations
e) When it is necessary to protect an individual’s life, wellbeing, and/or assets and it is difficult to obtain consent from said individual
f) When it is especially necessary to improve public health or the healthy upbringing of children and it is difficult to obtain consent from said individual
g) When our cooperation is required by national or local organizations or a consignee of said organizations to conduct their work as stipulated by the law and receiving consent from an individual could impede on said work

Making the Personal Data Held Accessible to Identifiable Persons (The Act: Article 32, paragraph 1)

The Company’s purpose of use of the personal data that we hold is as follows.

Personal Information Collected and Purpose of Use

• Customer Data
• To send direct messages and emails regarding the sale of application-related tickets, products ordered, and related services
• To send direct messages and emails regarding tickets, products, hotel information handled by the Company, and hotel member registration
• To provide user support regarding tickets, products, events, and other hotel-related topics (including the handling of inquiries for each)
• To create statistical data documents for the Company’s marketing activities
• To send prizes to the winners of our online giveaways
• To conduct personal identification checks necessary for hotel operations and provide transparency based on the law
• To gather personal information from job applications
• To manage candidate selections and process new employees
• To send materials, as well as information about company info sessions and interviews
• Personal Information acquired during the hiring process
• To manage Employees’ work-related information (including former staff)
• Personal Information acquired from investor-related inquiries
• To handle inquiries

Contact Information for Disclosure-Related Requests, Complaints, and Inquiries (The Act: Articles 33 - 35)

If an individual requests the disclosure of, correction to, deletion of, or the suspension of use of the Personal Information held and managed by the Company (hereinafter referred to as “Disclosure Requests”), we will confirm that the person making the request is the said individual and handle the required process in a reasonable manner. A portion of said Personal Information can also be viewed by the individual directly from this website.
Be aware that we may not be able to provide the individual’s desired services after such usage suspension or deletion of personal information.

1. Requesting the disclosure of, corrections to, or the deletion or suspension of usage of Personal Information

Help Desks for Personal Information-Related Inquiries and Complaints

If you have any concerns regarding the Company’s handling of Personal Information, please contact us through the help desks below.

1. By phone

2. By mail

(3) About visiting our company

Links to External Websites

The Company is not responsible for how Personal Information is handled by any of the third parties linked on this website. If you visit these websites, check the privacy policy and related guidelines on said sites and disclose and provide your Personal Information at your own discretion.

The Use of Cookies

Cookies are data files sent from websites to computers that allow a website to identify said computers when they visit the website multiple times.
A portion of the pages on this website use cookies to help simplify the process of filling out forms and as such page visit-related data will be collected. Cookies will not be used to collect customers’ Personal Information.Customers can choose to refuse cookies from their browser settings, but doing so may limit their use of the services provided on this website.
We may also use the collected information to conduct or outsource statistical analysis of the usage of the website, or measure the effectiveness of advertisements.

About SSL

This website uses SSL (Secure Socket Layer) encryption technology on pages where you enter personal information, and has taken advanced security measures to prevent your personal information from being stolen by third parties.